Usage Policy

This Exaforce Usage Policy (“Usage Policy”) governs the use of the Services and our websites (the “Exaforce Sites”) and forms a part of the Exaforce Terms of Service at https://www.exaforce.com/policies/terms-of-service or other written or electronic agreement that references this Usage Policy (as applicable, the “Agreement”) between Exaforce, Inc., a Delaware (USA) corporation (“Exaforce”), and the customer for Exaforce’s Services under the Agreement (“Customer” or “you”).  Capitalized terms not otherwise defined in this Usage Policy will have the respective meanings assigned to them in the Agreement.

1. Customer Commitments. Customer agrees that it shall not use, or facilitate or allow others to use the Services or an Exaforce Site:

1. for any illegal, invasive, infringing, defamatory, or fraudulent activity (including, for example, phishing, creating a pyramid scheme or mirroring a website);
2. to violate or encourage the violation of the rights of others;
3. to threaten, incite, promote, or actively encourage violence, terrorism, or other serious harm;
4. for any content or activity that promotes child sexual exploitation or abuse, is pornographic, harassing, excessively profane, hateful (including attacking others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition, or is otherwise exploitive or abusive), or otherwise objectionable as determined by Exaforce in its sole discretion;
5. to violate the security, integrity, or availability of any user, network, computer or communications system, software application, network, or computing device;
6. to distribute, store or upload to the Services, viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;
7. to find security vulnerabilities to exploit the Services or attempting to bypass any security mechanism or filtering capabilities; 
8. in such a way as to misrepresent yourself, or disguise the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Exaforce or any third party);
9. for the purposes of developing and commercializing any Generative Models, AI Systems, or other services that are competitive with the Services;
10. to generate synthetic training data in connection with or for the purposes of training or fine tuning any Generative Models or AI Systems;
11. to make decisions that have a consequential impact on any individual’s legal position, financial position, life opportunities, employment opportunities, human rights, or that might result in physical or psychological injury to an individual, in each case without appropriate human oversight;
12. to identify or verify individual identities based on people’s faces or other physical, physiological, or behavioral characteristics, unless you have the legal rights to do so;
13. to infer sensitive attributes of persons such as gender, race, or specific age from images, videos, or other content of such persons, unless permitted by the Documentation and you have the legal rights to do so;
14. in such a way as to evade or disrupt restrictions or safety filters on inputs or outputs;
15. in a high-risk use case that could result in the death or serious bodily injury of any person or in physical or environmental damage;
16. to solicit or collect sensitive identifiers, security information, or their equivalents including, without limitation, payment card information (e.g., credit card numbers or bank account information), government identifiers (e.g., SSNs), API keys, or passwords;
17. in connection with any official local, state, or national law enforcement application except for (i) back office uses including internal training, call center support, document summarization, and accounting; or (ii) analysis of data for the location of missing persons, including in human trafficking cases, and other related applications, provided that such applications do not otherwise violate or impair the liberty, civil liberties, or human rights of natural persons; in each case ((i) and (ii)) unless permitted by the Documentation and you have the legal rights to do so; or
18. to engage in a prohibited practice as defined in Article 5 of the EU Artificial Intelligence Act, notwithstanding anything to the contrary in this Policy.

2. Interacting with Exaforce Employees. At Exaforce, we support honest, collaborative and respectful relationships and take a very firm line against bullying, harassment or abuse of our employees in any form of communication, including phone, text, messaging, and email.  Simply put, we do not tolerate behavior that:

1. Intimidates, shames or harasses others by any means;
2. Attacks human dignity using things such as degrading or demeaning stereotypes; or
3. Repeated or unwanted contact that insults, bullies, or threatens our employees.

3. Investigation and Enforcement. We may investigate any suspected violation of this Usage Policy and remove or disable access to any content or resource that violates this Usage Policy. You agree to cooperate with us to remedy any violation. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties.  Our reporting may include disclosing your information.  We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Usage Policy.  We may immediately suspend your access to any Service, Exaforce Site, or other service if you are not in compliance with this Usage Policy or don’t respond to us in a reasonable period of time after we’ve contacted you about a potential violation of this Usage Policy.  We may also suspend your access to any service or terminate any agreement of which this Usage Policy forms a part.

General. This Usage Policy, together with the Agreement (and the terms incorporated therein), is the complete and exclusive statement of the mutual understanding of the Parties and supersedes all communications and agreements between the Parties (oral or written) relating to, the subject matter of this Usage Policy. In the event of any conflict between this Usage Policy and the Agreement, this Usage Policy will control with respect to the subject matter of this Usage Policy. Exaforce may modify this Usage Policy from time to time by posting a revised version at https://www.exaforce.com/policies/terms-of-use.