Challenges
- Forcepoint sought to consolidate its managed security operations under a single, AI-driven partner to streamline oversight and accountability.
- Alert volume across a complex hybrid environment spanning on-premises, IaaS, and SaaS required a scalable, AI-driven approach to keep pace with modern threats.
- Industry-wide false positive rates across thousands of alerts can obscure the signal from the noise, demanding intelligent triage at scale.
- Maximizing the value of existing security investments required an orchestration layer capable of unifying signals across the stack.
- Forcepoint set out to modernize its SIEM operations with a unified, AI-native platform that would give the team direct, real-time access to its security telemetry.
Solutions
- Exaforce's AI and MDR experts now deliver responsive, expert-led 24/7 coverage as Forcepoint's managed security partner.
- Exaforce extends the team's reach, delivering enterprise-scale detection, triage, investigation, and response capacity with maximum operational efficiency.
- Automated triage by Exabots filtered 95% of alerts as verified false positives, surfacing only real, high-confidence findings for analyst review.
- Rapid integration across Forcepoint's existing toolset delivered comprehensive coverage from day one, ensuring every alert category is monitored and acted upon.
- Consolidated SIEM operations into native Exaforce coverage, giving the team direct access to a unified detection and investigation layer across on-premises and cloud sources.
From MSSP frustration to full-lifecycle MDR
Forcepoint is a global AI data security leader, delivering solutions that protect critical data across cloud, web, networks, email, endpoints and AI within enterprise environments worldwide. Its own security operations environment reflects that complexity, with a large on-premises footprint and a broad cloud stack spanning AWS, Azure and multiple SaaS applications.
To match the sophistication of its environment, Forcepoint set out to modernize its security operations model. The team sought a partner that could combine AI-native automation with expert-led MDR, delivering the responsiveness and depth of investigation that a complex, global enterprise demands.
Across the industry, false positive volume is one of the defining challenges of modern SOC operations, pulling analyst attention away from real threats and limiting the value organizations can extract from their existing security investments. Forcepoint wanted a partner that could solve both problems at once.
Exaforce changed the operational picture immediately. During the proof-of-concept alone, Exaforce delivered multiple new features and AI-expert-driven coverage across Forcepoint's security tools. The team was drawn to Exaforce's identity-stitching capabilities, which correlated identities across sources to provide high-fidelity, contextual alerts rather than raw event noise. EDR lookups and threat intelligence enrichments gave analysts the context they needed to act decisively on genuine findings.
“We went from an MSSP that needed hand-holding to an MDR that handles investigations we never could before. As a design partner, we’ve also seen rapid platform improvements, and the difference in response quality is night and day,” said Guy Shamilov, CISO at Forcepoint.
Exabots took on the work of filtering the alert firehose. With 95% of alerts automatically triaged and dismissed as verified false positives, the SOC team was freed to focus entirely on the small percentage of alerts representing real risk. The change fundamentally altered how the team operated, shifting from reactive triage of noise to proactive investigation of validated threats.
P0 incidents, the highest-priority findings that once required hours to fully work through, now see resolution in 14 minutes. That acceleration represents the operational difference between containing an incident and letting it spread. For a security company with regulatory exposure and a global customer base, the speed and accuracy of Exaforce directly strengthen the security posture Forcepoint is trusted to deliver.
Forcepoint also leverages Automation Agents to orchestrate and automate SOC workflows end-to-end. From ad-hoc investigations to response actions, the platform’s automation capabilities handle the repetitive operational work that previously consumed analyst time. This allows the security team to focus on higher-value investigations while maintaining a consistent, scalable response across their environment.
The Exaforce deployment also addressed Forcepoint's SIEM replacement initiative. By ingesting telemetry from across the hybrid environment, including on-premises sources that prior tools handled inconsistently, Exaforce gave the team a unified data layer without requiring a lengthy SIEM migration. The platform's ability to correlate across Forcepoint-native sources, cloud infrastructure, identity, and endpoint data in a single console eliminated the context-switching and manual correlation that had slowed investigations under the prior model.
“Any security team can only do so much,” Guy Shamilov said. “Exaforce is what enables us to actually stay on top of an environment this complex. We now have full visibility, every alert is triaged, and investigations that used to take us hours now close in minutes.”
With Exaforce, Forcepoint's security team operates at the scale and speed a modern threat landscape demands. AI-driven automation absorbs the volume, expert MDR analysts handle confirmed threats, and the internal team retains full visibility into what is happening across their environment, on their terms.
