Most MDR platforms have added AI to their marketing. Fewer have rebuilt their operations around it. This report examines what that difference looks like in practice.
Software Analyst Cyber Research (SACR) analyzed the AI SOC market across capability tiers, vendor architecture, and real-world deployment outcomes. The findings show a clear divide between platforms that automate Tier 1 alert filtering and those that extend AI SOC automation into Tier 2 and Tier 3 investigation workflows, where the high-stakes work actually happens.
What's inside:
- Why 61% of organizations ignore critical alerts, and what structural changes fix it
- How Tier 1, Tier 2, and Tier 3 AI automation differ in capability and outcome
- The accountability gap in AI-native MDR and how leading platforms are closing it
- A framework for evaluating AI SOC platforms beyond marketing claims
- The growth trajectory of the MDR market and what's driving it
