Remember the last time your phone lit up in the middle of the night with an alert you couldn't ignore? Something is moving through your environment, and you need to know what happened, how far it went, and what to do next. Right now. Not after a discovery call, a demo, and three weeks of procurement.
We are seeing more attacks on our customers from nation-state groups out of China, Iran, and North Korea, and they don't wait for business hours. They go after identity, cloud, and SaaS, through account takeover, session and token theft, business email compromise, cloud account compromise, and supply chain compromise through SaaS and code repositories. And they move at machine speed. Machine-speed attacks require a machine-speed response. That is why we are introducing Force ER (Emergency Response), our emergency incident response service for organizations under active attack. You don't need to go through an entire sales cycle, and you don't need to be an Exaforce customer.
A Responder in 15 Minutes. Live Within 24 Hours.
When you are in the middle of an incident, the last thing you need is a sales process. A responder answers within 15 minutes, any time of day. You tell us what you see, and together we agree on the first containment steps and on who can approve actions. Within 24 hours, we have connected your identity provider, cloud accounts, SaaS applications, and VPN, and we are live in your environment while the incident is still unfolding.
Start With What Already Happened
The first thing every incident responder wants is the story. When did it start? Which identity was used? What did that identity touch? Can you prove it?
As soon as you are connected, Exaforce replays the last 30 days of your identity, cloud, SaaS, Code and VPN logs. This is where our architecture pays off.
Exaforce processes every event once, as it arrives, building sessions, authentication chains, one identity per person, and behavioral baselines. So instead of analysts stitching the story together across tools, Exabots investigate with the context already in place. The heavy lifting is done before the alerts show up in your SIEM.
Respond Together, From Anywhere
From there, our 24/7 MDR team works the incident alongside yours for as long as it is active. Everyone works from the same War Room, a shared live view of the incident where your team and ours see the same evidence, communication channels sync back to Slack, and specific findings go directly to the people who need them. No more piecing the response together across DMs and email threads.
And you don't have to be at your desk for any of it. With ExaGo, you can ask "Are we affected?", approve a containment action, or jump into the War Room from your phone or Apple Watch. When it is time to notify, we support breach notification with the evidence and timelines to back it up.
After the Incident
Once you are contained, you can continue with Exaforce MDR on the same data and tooling you used during the incident, with no rip and replace. Then you can build your own unit of custom Exabots with ExaU and give each one a role, so your team gets ongoing updates and is ready before the next incident.
Not Under Attack Today?
Then this is the best time to plan for the day you are. With an incident response retainer, your data sources are connected ahead of time, the agreement and named contacts are already in place, and the first response comes with a contractual SLA. The investigation starts on the first call. Contracts, contacts, and log access are the steps that cost the most time in the first day, and a retainer removes all three.
Get Time to Breathe
We believe no security team should face an active attack alone, and no one should have to sit through a sales pitch to get help. Force ER is how we show up when it matters most.
Under attack right now? Call our incident hotline at +1 (844) 660-1663, or get emergency help at exaforce.com/incident-response.
